Hospitality
Seamless. Safe. Memorable.
Excellence in hospitality is not defined by luxury alone, but by the art of care, comfort, and safety. CXVIEW empowers hotels, resorts, and F&B venues to deliver exceptional guest experiences through intelligent, real-time video analytics, ensuring seamless operations, proactive safety, and world-class service quality.
The Challenges It Faces
Guest Safety & Security: The Foundation of Hospitality Excellence
Hotels, resorts, and F&B venues have constant guest movement and complex staff operations.
Incidents like slips, falls, theft, or unauthorized access can go unnoticed, jeopardizing:
- Guest safety
- Operational efficiency
- Brand reputation and service credibility
Operational Inefficiency: The Hidden Cost
In hospitality, timing defines experience. From check-in counters to kitchens and cafés, lack of real-time monitoring causes:
- Service delays and long queues
- Staff imbalance and workflow disruptions
- Reduced guest satisfaction, especially during peak hours or events
Safety Compliance & Fire Risk: A Constant Concern
Kitchen zones, storage areas, and maintenance rooms pose constant fire and safety risks. Conventional sensors may detect too late, putting guests, staff, and assets in danger.
Our Approach
We empowers hospitality businesses with AI video analytics that enhance guest safety, service quality, and operational efficiency, creating seamless, secure, and memorable experiences.
Analysis
We begin by understanding property operations, guest flow, and service touchpoints to identify opportunities where AI can enhance experience and efficiency.
Development
Tailored AI models are built to support key areas such as guest safety, crowd and queue management, service monitoring, and energy optimization.
Integration
The AI system integrates smoothly with existing property management, security, and your operation systems, ensuring real-time insights and coordinated operations across departments.
Optimization
We train your team, provide ongoing support, and continuously refine system performance to help deliver exceptional guest satisfaction and operational excellence.
The Solutions We Deliver
Guest Safety & Incident Detection
CXVIEW detects slips, falls, confrontations, or abnormal activities in real time, ensuring instant alerts and response. By identifying risks before escalation, hotels and restaurants maintain a safe, trusted environment for guests and staff alike.
Face Recognition & Smart Access Control
Automate and secure access to rooms, kitchens, or restricted service areas with AI-powered face recognition. The system ensures authorized entry only, while supporting VIP recognition for seamless, contactless service experiences.
Theft & Asset Protection
CXVIEW safeguards valuable items from guest belongings to kitchen and bar equipment, using AI-based object recognition. The system detects suspicious movements or unauthorized removals, ensuring accountability and protecting operational assets.
Smoke & Fire Detection
CXVIEW’s AI-driven smoke and fire detection identifies early visual signs of overheating, smoke, or flames far faster than traditional sensors. Instant alerts enable quick evacuation and protection of kitchens, storage areas, and guestrooms.
Queue & Occupancy Management
CXVIEW monitors crowd density in restaurants, receptions, and event areas in real time. Smart alerts help staff manage peak hours smoothly, reduce waiting times, and maintain a comfortable atmosphere for every guest
Operational Intelligence & Resource Optimization
We transform fragmented operations into unified intelligence. By consolidating safety monitoring, fire detection, service quality, and guest flow analytics into a single AI-powered dashboard.
Predictive insights reveal occupancy patterns, staffing balance, and workflow efficiency, enabling managers to anticipate needs, allocate resources intelligently, and reduce operational costs. The result is a seamless, data-driven environment where everyday management evolves into proactive, intelligent hospitality excellence.
Precision You Can Trust
CXVIEW Solutions Across Industries
